At Gin and Tacos Professor Ed says:
General Motors under [CEO Roger] Smith spent $90 billion on robotics and automation in nine years … Of course none of it worked, with factory robots breaking down constantly, painting one another, and welding car doors shut…
The fact is that General Motors didn’t go bankrupt, it committed financial suicide because its executive culture fostered a loathing for the UAW and the hourly workforce that was so extreme that it obliterated basic logic and business sense. The idea was not to replace the workers with Japanese robots (GM Robotics was acquired from Fujitsu) because it would save money; it was to replace the workers with robots because fuck the workers.
Try to picture the mindset of people who would rather run their company into the ground than give their grunt employees a Cost of Living raise. It’s like an airline that would rather blow all of its planes up on the runway than give passengers an entire can of soda.
But enough about Delta.